Refund Policy, Cancellation Policy, and Terms and Conditions
Last Updated: August 3, 2026
These Refund, Cancellation, and Terms and Conditions apply to the Peace From Within and Unbothered membership community, free trials, digital products, live group coaching, small-group programs, and private coaching services provided by Lily Sais and Peace From Within.
Throughout these terms, Peace From Within and Unbothered may be referred to as “Peace From Within,” “Unbothered,” “the Membership,” “we,” “us,” or “our.”By beginning a free trial, purchasing a membership, enrolling in a program, scheduling a coaching session, or otherwise accessing our services, you acknowledge that you have read, understood, and agreed to these terms.
General Terms
Peace From Within provides virtual educational services, digital content, community access, live coaching calls, and related resources. No physical products will be shipped unless explicitly stated at the time of purchase.
You are responsible for:
Reviewing the offer details before enrolling
Providing accurate contact and billing information
Maintaining access to the email address used during enrollment
Monitoring your free-trial expiration date and recurring billing date
Managing or canceling your subscription according to the instructions provided
Contacting us promptly if you need assistance
Seven-Day Free Trial Terms
When you enroll through a 7-day free trial, you will receive access to the Membership without being charged during the trial period.
Your trial begins when your enrollment is completed. The specific trial expiration and upcoming billing date displayed at checkout or within your account will control.
Automatic Conversion to a Paid Membership
Unless you cancel before the trial period expires, your free trial will automatically convert into a paid recurring membership.
Your payment method will be charged the membership price and billing frequency disclosed at checkout immediately after the seven-day trial ends—typically on the eighth calendar day.
By beginning the free trial, you understand and agree that:
You are enrolling in an automatically renewing subscription.
You are authorizing us and our payment processor to charge the payment method provided when the trial ends unless you cancel beforehand.
You are responsible for keeping track of the date and time your trial expires.
You must cancel before the trial expires to avoid being charged.
Once the trial has expired and the membership payment has been processed, that payment is final and non-refundable.
Canceling after the payment has been processed will prevent future renewal charges but will not reverse or refund the payment already made.
Not accessing the Membership, forgetting when the trial ends, missing or overlooking an email, misunderstanding the cancellation process, or intending to cancel does not qualify you for a refund after the trial has converted into a paid subscription.
Any reminder emails we send are provided as a courtesy. You remain responsible for monitoring your trial expiration and billing information, except where otherwise required by applicable law.
Canceling During Your Free Trial
To avoid being charged, your cancellation must be completed before your seven-day trial period expires.
You may cancel the subscription yourself through your Circle billing settings using a desktop or mobile internet browser.
The Circle app does not display the billing settings required to cancel your subscription. You must access Circle through an internet browser rather than through the app.
Detailed cancellation instructions are provided inside the “Start Here” area of the Membership.
Canceling during the trial will prevent the trial from converting into a paid subscription. Your trial access will end no later than the end of the trial period and may end sooner depending on the platform’s settings.
Refund Policy
Because Peace From Within and Unbothered provide digital services that include immediate access to course content, community discussions, live coaching calls, recordings, and downloadable or digital resources, all purchases and membership payments are final and non-refundable unless otherwise required by law.
By enrolling, you acknowledge and agree that:
There are no refunds for past or current billing cycles.
There are no prorated refunds for partially used billing periods.
Failure to access or use the Membership does not qualify you for a refund.
Failure to cancel before a free trial expires does not qualify you for a refund.
Failure to cancel before a subscription renews does not qualify you for a refund.
Forgetting your trial expiration date or billing date does not qualify you for a refund.
Missing, overlooking, or not receiving a reminder email does not qualify you for a refund.
Misunderstanding the cancellation process does not qualify you for a refund when cancellation instructions and support options were made available.
Canceling after a payment has been processed will not reverse or refund that payment.
You are responsible for managing your subscription and completing cancellation according to the terms stated on this page.In the rare event that we approve a refund exception at our sole discretion, the refund may be prorated or reduced by non-refundable payment-processing costs and/or a $25 administrative refund-processing fee, where permitted by law.
The approval of one refund exception does not require us to approve future refund requests or create an ongoing exception to this policy.
Membership Cancellation Policy
You may cancel your recurring membership at any time.
There is no long-term commitment associated with a monthly membership unless a different commitment or payment arrangement was explicitly disclosed and accepted at checkout.
Canceling a Paid Membership
To prevent your next scheduled payment, your cancellation must be completed before the subscription’s next renewal date and time.
After canceling a paid membership:
You will not be charged for future billing cycles.
Your membership will generally remain active through the end of your current paid billing period.
You will continue to have access to the community and included resources until your paid access expires.
No prorated refund will be issued for the unused portion of the billing period.
Your access will automatically end when the current paid period expires.
Canceling after a renewal payment has been processed will cancel future renewals but will not refund the renewal payment that has already been charged.
How to Cancel Through Circle
Circle’s billing settings must be accessed through a desktop or mobile internet browser. They are not available inside the Circle app.
To cancel:
Log in to your Circle account using an internet browser.
Select your profile in the upper-right corner of the screen.
Select Billing.
Locate the date your subscription is scheduled to renew.
Hover your cursor over or move to the right side of the subscription information.
Select the three dots that appear.
Select Cancel.
Follow the remaining prompts to confirm the cancellation.
Please save a copy or screenshot of your cancellation confirmation for your records.
Detailed instructions are also available inside the “Start Here” area of the Membership under “How to Cancel Your Membership.”
GoHighLevel Subscriptions
If you do not see the option to cancel through Circle, your subscription may have been processed through our GoHighLevel platform rather than directly through Circle.
In that case, contact us using one of the approved cancellation methods listed below.
Requesting Cancellation Assistance
We are happy to help you locate your billing information or complete your cancellation during our normal business hours.
You may request assistance by:
Emailing lilysais@peace-from-within.com with the subject line “Membership Cancellation Request”
Sending Lily Sais a direct message inside the Circle community
When contacting us, please include:
Your full name
The email address associated with your membership
A clear statement that you would like the membership canceled
Deadline for Support-Assisted Cancellations
If you need our team to complete the cancellation for you, your request must be received at least one full business day before your free trial expires or your next billing date.
Our normal business hours are:
Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding major U.S. holidays.
Requests submitted after business hours will be considered received on the following business day.
Requests received on weekends or holidays will be reviewed on the next business day.
For example, if your trial expires or your subscription renews on a Monday, your cancellation-assistance request should be submitted no later than 5:00 PM Eastern Time on the preceding Friday.
Requests submitted on the final day of a trial or billing period may not be processed before the upcoming charge. To avoid this, please either cancel independently through your billing settings or contact us at least one full business day in advance.
Valid Cancellation Methods
The following are considered valid methods of requesting cancellation:
Completing the cancellation through your Circle billing settings
Completing the cancellation through the provided GoHighLevel cancellation link
Emailing lilysais@peace-from-within.comSending Lily Sais a direct message inside Circle
Messages sent through social media, comments on posts, messages sent to unofficial email addresses, or messages sent through other unapproved platforms are not considered valid cancellation requests.
The date and time a valid cancellation request is received will be used to determine whether the request was submitted before the applicable deadline.
We will provide written confirmation of support-assisted cancellations within approximately two business days. Please retain the confirmation for your records.
If you do not receive confirmation within two business days, please follow up by emailing lilysais@peace-from-within.com.
Billing Dates and Payment Responsibility
Your subscription will renew automatically at the price and billing frequency disclosed at checkout until canceled.
Your upcoming billing information may be available within your Circle billing settings or through the payment platform used to process your enrollment.
You are responsible for reviewing and monitoring your billing date.
If you are uncertain about:
When your trial ends
When your next payment will be charged
Which platform processed your subscription
How to locate your billing settings
Whether your cancellation was successfully completed
Please email lilysais@peace-from-within.com or message Lily directly inside Circle as soon as possible.
Discounted and Promotional Rates
If you cancel a membership associated with a discounted, founding-member, legacy, promotional, or otherwise reduced rate, you will forfeit that rate.
If you choose to rejoin in the future:
Your previous rate is not guaranteed.
You will be subject to the membership price and terms available at the time you rejoin.
Previously offered bonuses, promotions, or membership benefits may no longer be available.
Chargebacks and Payment Disputes
We encourage you to contact us directly before filing a chargeback or payment dispute so that we have an opportunity to review your concern and help resolve any legitimate billing issue.
You can contact us at lilysais@peace-from-within.com.
Filing a chargeback does not automatically entitle you to a refund or override the terms you accepted when enrolling.
If a payment dispute is opened:
Membership access may be temporarily suspended or removed while the dispute is reviewed.
Access to associated courses, resources, communities, coaching, or bonuses may be removed.
We may provide the payment processor or financial institution with relevant records, including checkout terms, access records, billing information, email communications, and cancellation records.
We reserve the right to decline future purchases or participation following a fraudulent, abusive, or invalid payment dispute.
We reserve all rights and remedies available to us if fraud or intentional misrepresentation is suspected.
Nothing in this section limits a consumer’s rights under applicable law or prevents a customer from disputing a charge they genuinely believe was unauthorized.
Membership Features
Depending on your membership level and the offer available when you enroll, the Membership may include:
Educational content covering anxiety, physical symptoms, panic attacks, intrusive thoughts, and related topics
Access to a private online community
Live group coaching calls
Previously recorded coaching calls or trainings
New lessons created in response to community questions and experiences
Opportunities to ask questions and connect with other membersGuest expert sessions
Downloads, written resources, exercises, and other digital materials
Specific features may change, evolve, be replaced, or be discontinued over time.
Live group coaching calls are generally offered weekly, except during scheduled breaks, holidays, vacations, emergencies, illnesses, technical difficulties, or other circumstances that affect availability.
No specific number of live calls, lessons, guest sessions, or newly released resources is guaranteed unless expressly stated in writing as part of a specific offer.
Educational and Medical Disclaimer
All content, trainings, coaching, community discussions, exercises, resources, and information provided by Peace From Within, Unbothered, Lily Sais, guest experts, employees, or contractors are intended for educational and informational purposes only.
Participation is not a substitute for:
Medical care
Mental health treatment
Psychological or psychiatric treatment
Diagnosis
Therapy
Medication management
Crisis support
Emergency services
Nothing provided through the Membership creates a physician-patient, therapist-client, or other licensed healthcare-provider relationship.
You should not disregard, delay, or discontinue professional medical or mental health treatment because of information provided through the Membership.
You are responsible for determining whether participation is appropriate for you and for consulting a qualified medical or mental health professional regarding your individual symptoms, diagnoses, medications, or treatment needs.
If you believe you are experiencing a medical or mental health emergency, contact your local emergency services or an appropriate qualified professional immediately. The Membership and community are not monitored as an emergency or crisis-response service.
We do not guarantee any particular physical, emotional, psychological, financial, personal, or professional outcome from participating.
Community Participation
You are responsible for the information you choose to share within the community or during live calls.
While we expect members to respect one another’s privacy, we cannot guarantee that another participant will maintain the confidentiality of information you voluntarily disclose.
You agree not to:
Harass, threaten, shame, or abuse another participant
Share another member’s personal information without permission
Record or distribute another participant’s comments, image, or voice
Use the community to solicit, spam, or promote unrelated services without authorization
Present yourself as a licensed healthcare provider unless you are legally qualified to do so
Use the Membership to provide diagnosis, treatment, or individualized medical advice to other members
Engage in conduct that disrupts the safety or intended purpose of the community
We reserve the right to moderate content or remove a participant from the community for conduct that violates these terms or materially disrupts the community.
Removal due to a violation of these terms does not entitle the participant to a refund.
Recording of Trainings and Live Calls
Peace From Within may record live trainings, coaching calls, workshops, or other events for educational, archival, quality-control, or program-delivery purposes.
Recordings may be made available to current or future members of the applicable program or Membership.
When participating in a recorded event, your name, profile image, voice, video, chat comments, questions, or contributions may appear in the recording.
By choosing to participate with your camera or microphone enabled, posting in the chat, or speaking during a recorded session, you acknowledge that your contribution may be included in the recording provided to program participants.You may choose to keep your camera off, use a shortened display name, or submit a question privately when those options are available.
Any separate use of an identifiable participant’s contribution for public advertising, testimonials, or promotional materials may be subject to an additional consent or release where appropriate.
Intellectual Property and Recording Restrictions
All Membership materials are owned by or licensed to Peace From Within and are protected by applicable intellectual-property laws.
This includes, but is not limited to:
Videos
Audio recordings
Training materials
Coaching frameworks
Worksheets
Exercises
Downloads
Written lessons
Graphics
Community posts created by Lily or the Peace From Within team
Call recordings
Program names and branded materials
Your purchase provides you with a limited, personal, non-transferable right to access the materials for your own educational use.
You may not:
Record live coaching calls or trainings
Download recordings unless a download option is explicitly provided
Copy, reproduce, publish, sell, license, or distribute Membership content
Share your login information or account access
Upload Membership materials to another platform
Use the materials to create or deliver a competing program
Report, publish, or distribute the content through any media without written permission
Unauthorized recording, copying, sharing, or distribution may result in immediate removal without a refund and may constitute a violation of intellectual-property rights.
Program Scheduling and Delivery
Peace From Within retains discretion over the structure, schedule, design, content, and delivery of its Membership, coaching, and programs.
We may:
Change call dates or times
Reschedule or cancel a session
Replace a training or resource
Add or remove guest experts
Update program materials
Modify the platform used to deliver services
Change the structure of the Membership
Take reasonable breaks for holidays, vacation, health needs, emergencies, or unforeseen circumstances
We will make reasonable efforts to communicate material scheduling changes to affected participants.
Changes to scheduling, content, platforms, or delivery do not automatically qualify a participant for a refund.
Third-Party Platforms
The Membership and related services may rely on third-party platforms, including Circle, GoHighLevel, video-hosting providers, payment processors, calendar systems, email providers, and videoconferencing platforms.
We are not responsible for interruptions, outages, technical limitations, account restrictions, accessibility limitations, or service changes caused by a third-party provider.
We will make reasonable efforts to assist with access issues that are within our ability to resolve.
One-on-One Coaching Rescheduling and Cancellation Policy
One-on-one coaching purchases are final and non-refundable.
If you need to reschedule a private coaching session, you must provide at least 24 hours’ notice before the scheduled start time.
When a rescheduling option is available through Calendly or another scheduling platform, you may use the rescheduling link included in your confirmation email.
You may also email lilysais@peace-from-within.com or lilyasais@gmail.com for assistance.
Requests submitted with less than 24 hours’ notice may result in the session being forfeited without a refund or replacement session.
There are no refunds for:
Canceled coaching sessions
Missed sessions
No-shows
Late arrivals
Unused coaching time
Failure to schedule or attend within an applicable package period
Whether a replacement session is offered is at Lily’s sole discretion unless otherwise stated in writing at the time of purchase.
Small-Group Program Refund Policy
All purchases for small-group programs, including programs such as Peace From OCD, are final and non-refundable.
This policy is intended to support consistent participation, protect the integrity of the group experience, and account for the time, planning, resources, and limited spaces reserved for each participant.
Not attending, participating inconsistently, changing your mind, experiencing a scheduling conflict, or determining that the program is not the right fit after enrollment does not qualify you for a refund.
Any payment plan is a financial commitment to pay the complete program price and is not a month-to-month subscription unless explicitly stated otherwise at checkout.
Withdrawing from or discontinuing participation in a small-group program does not cancel the remaining payments owed under an agreed payment plan.
Accessibility Notice
We are committed to making our content as accessible as reasonably possible.
Many videos and resources within the Membership are hosted through third-party platforms that may provide automatic captioning or other accessibility tools.
Because of the size and evolving nature of the content library, some materials may not include captions, transcripts, or all accessibility features at all times.
We are continuously working to improve accessibility and welcome feedback from members who encounter barriers.
If you require assistance accessing any portion of the content, please email lilysais@peace-from-within.com. We will make reasonable efforts to provide an accessible alternative when possible.
Assumption of Responsibility and Limitation of Liability
You understand that participation in coaching, community conversations, exercises, trainings, and educational programs involves personal choice and responsibility.
You are solely responsible for:
Your decisions and actions
How you interpret or apply the information provided
Determining whether an exercise or recommendation is appropriate for you
Seeking qualified professional support when needed
Protecting the privacy of information you choose to share
To the fullest extent permitted by law, you agree not to hold Peace From Within, Unbothered, Lily Sais, or their employees, contractors, guest experts, representatives, or assigns liable for indirect, incidental, consequential, or special losses arising from your participation in or use of the services.
Nothing in these terms excludes liability that cannot legally be excluded or limits rights that cannot legally be waived.
No Employment, Certification, or Professional Relationship
Participation in the Membership, private coaching, or a small-group program:
Does not create an employment or contractor relationship
Does not guarantee certification, licensure, employment, income, or professional qualification
Does not authorize you to use the Peace From Within or Unbothered name, branding, materials, or likeness
Does not establish a licensed medical, mental health, legal, or financial professional relationship
Any use of our name, branding, materials, or likeness requires separate written permission.
Changes to These Terms
We may update these terms periodically to reflect changes to our services, platforms, business practices, or legal obligations.
The updated version will be posted with a revised “Last Updated” date.
Changes will apply prospectively unless otherwise stated or required by law. Your continued use of the Membership after updated terms are posted constitutes acceptance of the updated terms to the extent permitted by law.
The terms displayed at checkout, together with these policies and any specific written offer terms, make up the agreement governing your purchase.
Contact Information
For questions about:
Your free trial
Your upcoming billing date
Membership cancellation
Billing assistance
Accessibility
Coaching-session rescheduling
These terms and policies
Please contact:
Email: lilysais@peace-from-within.com
You may also send Lily Sais a direct message inside the Circle community for membership-related assistance.
Acceptance of Terms
By joining the Peace From Within or Unbothered community, beginning a free trial, purchasing a membership or digital offer, working with Lily Sais privately, or enrolling in a small-group program such as Peace From OCD, you confirm that you have read, understood, and agreed to these Refund, Cancellation, and Terms and Conditions.